In recent months, there has been considerable excitement surrounding Salesforce Data Cloud and Einstein AI. Adding to the intrigue, at Dreamforce 2023, Salesforce unveiled Free Data Cloud. This announcement has sparked doubled curiosity. Now, all customers with Enterprise Edition or higher can access Data Cloud and Tableau at zero cost. For additional information, please refer […]
Demystifying Data Cloud for Beginners Read More »
Provider Search should not be a new concept for all of us. If you worked on healthcare project, then most likely you would have come across Provider Search. On the other hand, even if you are not part of healthcare industry and you are not in IT field you would have used Provider Search concept
Health Cloud Provider Search – Patient 360 Experience Read More »
Salesforce developers who have implemented Service cloud with Omni channel features might know this hack very well. This article is for those who have been onboarded into a project that extensively uses chat and chatbot features. In order to test any small change on chat, – need to launch the chat functionality most of the
How do I simulate omnichannel chat in Sandbox? Read More »
Shield Platform Encryption offers several types of encryption. Users never see encrypted data because it is encrypted immediately prior to database insertion and decrypted immediately following a database query. These encryption types offer varying levels of security and functionality, allowing organizations to choose the most suitable encryption approach based on their specific requirements and use
Shield Platform Encryption: Deterministic encryption scheme considerations Read More »
Salesforce Shield Encryption is a set of security features offered by Salesforce to help organizations protect their sensitive data within the Salesforce platform. Salesforce Shield Encryption includes the following components: This article focused on platform encryption, which allows us to encrypt data at rest. “At rest” means any data that’s inactive or stored in files,
“Safeguarding Secrets with Salesforce Shield Encryption” Read More »
Business Rule Engine is new addition to Salesforce platform that enables complex decision making with low-code / no-code approach. Well, the term Business Rule Engine may sound new but if you have worked on Vlocity Managed Package (now acquired by Salesforce) then you can co-relate this with Calculation Matrix & Calculation Procedure that has been
Manage Complex Decisions-Making using Salesforce Business Rule Engine Read More »
In this article, I am going to talk about Data. As we all know data is most important component of a successful business. Salesforce is doing lot of investment and innovation to help business to improve data quality and data representation. We have been hearing this phrase “Garbage In then Garbage Out”. As an architect
CRM Sample Data Generation using mockaroo Read More »
Remembering Past Last 20+ years of my It career, I have been witnessing several evolutions. There was a time when we were seeing innovation effort in developing new programming languages. Started my career with C++ where I was writing thousands line of code and then explored several new languages like C#, Java, Python, Node etc…
Salesforce CRM – Low-Code / No-Code Platform Read More »
This article is continuation towards my other articles related to Salesforce Integration & OmniStudio capabilities. Few years back, I was not ready to recruit a Salesforce developer without APEX & Integration skills. APEX and Integration used to be considered as premium Salesforce skills. Things are changed completely in last few years and thanks to Salesforce
OmniStudio Integration Procedure (IP) as a Service Read More »
I wanted to write my personal experience on this topic since last few years. This is the journey most of the technical architect has to go through. I would like to mention that not all technical architects need to go through Developer to Technical Architect journey. I personally know lot of Salesforce technical architect who
Transition from Salesforce Developer to Salesforce Technical Architect Read More »
