Salesforce Developer

Knowledge articles for Salesforce developers

Manage Complex Decisions-Making using Salesforce Business Rule Engine

Business Rule Engine is new addition to Salesforce platform that enables complex decision making with low-code / no-code approach. Well, the term Business Rule Engine may sound new but if you have worked on Vlocity Managed Package (now acquired by Salesforce) then you can co-relate this with Calculation Matrix & Calculation Procedure that has been […]

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CRM Sample Data Generation using mockaroo

In this article, I am going to talk about Data. As we all know data is most important component of a successful business. Salesforce is doing lot of investment and innovation to help business to improve data quality and data representation. We have been hearing this phrase “Garbage In then Garbage Out”. As an architect

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Documenting Interactions using Salesforce Enhanced Notes

Leave a Comment / By V Jaiswal

In this article, I would like to discuss the power and some use cases of Salesforce Notes. Salesforce Notes are not new, but it is not widely used across different Salesforce implementations. In some cases, it is used but we are not using all the great features of this tool. While Salesforce Tasks and Activities

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How to use date-type fields in the duplicate Matching Rules criteria?

Leave a Comment / By SRIK

In a typical healthcare or customer-centric organization, individuals’ names, emails, and date of birth are commonly used to identify duplicates. However, many are perplexed by the fact that Salesforce matching rules do not support date fields, which presents a significant drawback in identifying duplicate contacts. How do I get rid of this problem??

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Mixed DML in Salesforce Lightning Flow

Leave a Comment / By V Jaiswal

As we know Salesforce does not allow DML on Setup Objects and Non-Setup Objects in single transaction. Last week I was working on a requirement that requires updating setup objects (User and Permission Set) and non-setup objects contacts. I did not want to use APEX so asked my team member to use Salesforce Lightning Flow.

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“Who Takes the Chat: Salesforce Einstein Bot vs. Agent online?”

Leave a Comment / By SRIK

In the Salesforce application, as we know, chatbots can be linked to the same chat button, which can send chats to agents. So when chat is initiated from the website, chat will be triggered in the application, or the chatbot can respond to the chat. Depending on the customer business model, in some cases, the

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Why this – FATAL_ERROR Internal Salesforce.com Error

Leave a Comment / By SRIK

“Error messages are like cryptic puzzles – challenging us to decipher their hidden meanings, that can range from the frustratingly vague to the downright bizarre, leaving us scratching our heads and wondering if our computers have developed a sense of humor.“ Internal Salesforce.com Error – This is not an interesting error message with sufficient details.

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