Business Requirement One of the common requirements we see in most of the projects is to make a record Read Only based on some conditions….

Data is becoming more and more important for all companies. With the evolution of technology and communication channels data is growing exponentially and it is…

For several years, Username-Password Flow used to be a simple and preferred approach for Server-to-Server Integration. We have been using this for Integrating Salesforce with…

With the new Email-to-Case threading behavior, incoming emails aren’t matched using Ref IDs. Instead, they are matched using a new secure token in the email…

Salesforce will retire legacy Chat products (LiveAgent, Salesforce Chat, Embedded Chat, and Service Chat) on February 14, 2026. Below are the editions affected by this…

In recent months, there has been considerable excitement surrounding Salesforce Data Cloud and Einstein AI. Adding to the intrigue, at Dreamforce 2023, Salesforce unveiled Free…